Presentation sometimes takes a backseat in the heat of a project, but it’s worth considering because how something appears on the outside has an effect on the customer and their impressions of the work and care that went into creating the final product.
MAVERICK, like many companies, starts meetings with a safety moment. Recently, we've added the practice of having a quality moment as well, and in one recent case, it delivered an unexpected teaching moment. A coworker was asked to give a quality moment. As a joke, he said, "Make it pretty." He was kidding, and we knew that. Then we started talking about it.